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Quality + ISO
Quality is an essential fiber of APC. It is fundamental to
our success and directly impacts the success of our employees and
clients.
In 2004, APC extended
its quality commitment by becoming one of a few, elite professional services
firms to achieve an ISO 9001:2000. APC received a perfect score on its first attempt and has
maintained a current certification ever since. In 2010, APC updated its certification to the
ISO 9001:2008 standard.
The 9001:2008 certification confirms that APC complies with a defined level of quality in
business activities that include documentation, recruiting, quality service
processes and client satisfaction.
ISO 9001:2008
has become an international reference for quality
requirements in business-to-business dealings. This distinction is used
worldwide to recognize companies with proven commitment to their customers,
their employees and to quality.
APC’s proven, quality
focus extends beyond certifications.
We take tremendous pride in our client interactions and trusted
relationships. This includes being placed on the primary suppliers list at
many Fortune 500 companies and having long-standing, repeat clients. In
fact, APC is consistently ranked in the top 25 percent during annual supplier
performance evaluations.
We are committed to equal opportunity to qualified minority- and
women-owned suppliers. Since 1999, more than 49 percent of our suppliers
have been MWBE suppliers who continuously access, develop and improve valued
services for both clients and employees.
APC demands quality from its professionals and our team members
deliver. By offering challenging assignments that leverage an individual’s
skills and potential, APC is able to maintain a 15-percent employee-initiated
turnover rate which is less than one-half to one-third of the industry average.
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