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Customer Engineer Services
APC’s Customer Engineer (CE) Services offer and deliver a seamless support
experience for you and your customers with a single point of contact following a proven,
successful, and highly efficient model.
Technology is continually changing. We understand that successful deployment
of new technology is critical to our clients as they strive to reach new goals.
All projects have significant operational and financial challenges, especially
with the lean technology operations most organizations are running today. APC
can help by providing scalable expertise to plan your deployment, physically
install the systems, train users, and support the technology in a timeframe
that meets your needs without impacting your present workload or staff.
APC has proven experience managing complex technology projects for diverse
public and private organizations. With this experience comes the expertise our
customers have come to rely on to develop successful programs for major technology
rollouts and local projects. Our strategic and tactical planning offering includes:
- Plans to support your assets
- Installation and rollout planning
- Scheduling and logistics planning
- Maintenance and support planning
- Custom report development
- Program/Project Management
Enterprise Technology Solutions
APC can provide an end-to-end solution to support your employees, hardware,
software, and systems. Our professionals are experienced in all phases of the
project life cycle. Our talented staff brings experience from large firms as well
as private industry. We deliver custom desktop, departmental, client/server, Internet,
Intranet, network and enterprise solutions to small and large organizations. Services
include hardware maintenance & support, software support, new technology deployment,
remote office support and more.
OEM Solutions
APC offers a turnkey solution including planning, project and program management,
and rollout solutions for manufacturers, software publishers and retailers. With
specialized expertise in hardware, software, kiosks, Point of Sale (POS) and ATMs we
can install, support and service virtually all of your IT needs on a national basis.
APC understands the changing environments and issues that can affect productivity as
well as the challenges of completing a task on time and within budget. APC solves
these problems by providing clients with a single point of contact who works as a
strategic partner and is held accountable in working with you to determine the best
solution.
We work with a wide range of organizations including manufacturers, retailers, distributors,
healthcare providers, education providers and government agencies.
Business Solutions
Big or Small, no matter the size of your business APC is here for you with on-site, on-call
technology expertise and support services for all your IT needs; including, personal computers
(laptops, desktops), servers, networks, printers, smart boards, peripherals, POS, and yes even
employees.
In today’s busy world, we are more dependent than ever on the technology used daily to run
our businesses. You don’t have time for downtime, and more importantly, your customers do
not have the time for your downtime. APC offers flexible, low-cost solutions to evaluate,
install, repair and support all of the technology you use in your business.
Want to learn more? Contact APC's CE Services team.
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