APC's municipal services are designed to address the unique needs of local, state and federal governments. This managed service provides technical support for mission critical systems ensuring maximum uptime and on-site, at-location support for facilities such as airports, schools, prisons and hospitals and power plants.
APC can provide municipal services independently or in connection with other global integration partners. APC's municipal services typically offer a 24x7-coverage period and service is billed per incident, per call or per hour.
- Software operations and administration
- International point-of-sale (POS) installation and integration
- Warranty support for business-critical systems
- Automated support for and management of technology and tool service level agreements (SLA)
- Initial installation, integration and burn-in of operating systems.
- Deskside support
- Training and mentoring
Want to learn more? Contact APC's Municipal Services team.